All products in our store pass through 3-step verification of compliance with declared properties.
First step - deep trials of samples obtained from a new manufacturer.
Second step - selective testing of several samples of each type before acceptance of a new batch.
Third step - recheck of each unit before dispatch of your order.
At the time of receiving the order, we kindly ask you also to check order's completeness and absence of any defects. Receipt of the goods constitutes acceptance of the warranty terms:
Return of defective goods is possible throughout the warranty period.
In case you have ordered goods by mistake or doubt its functionality, you are free to cancel your order and return the product (accepting back delivery cost on your account) within 14 calendar days from the date of payment. This procedure will not cause any complications if:
After return of the good quality goods, and in case it is not possible to eliminate the defects caused by the fault of the manufacturer within 14 days, you are entitled to:
Also, if the authorized service center identifies significant deficiencies that make it impossible to repair or use for its intended purpose, you are entitled to demand a return of the value of the goods in accordance with the price specified in the document confirming the purchase, within the terms established by the Law of Ukraine "On Protection of Consumer Rights".
Before sending your return, please inform online-store's manager by phone your order number and reference no. of the returned product. This lets us get the goods back promptly, and send you a replacement or refund its value soonest possible.
The warranty does not apply to software, processing parts and enclosures, batteries and accumulators, software (software), cable connections and other parts that have a limited term of use (services).
The manufacturer and seller shall not be liable to warranty or indemnify any damage caused directly or indirectly to people, pets, property, if this is due to non-compliance with the requirements of the current legislation, rules and conditions of use of the product and its parts, and mounts, intentional or careless actions (inaction) of the consumer or third parties, actions of force majeure circumstances.
The store does not apply warranty and does not provide free product support in following cases:
The warranty and free-of-charge service does not apply to the following product defects: